Chamber Member Letting Solutions encourages other members to get involved in the Modern Apprentice scheme featured in a recent Chamber Weekly. Chloe Thomson and Maria Dowling from Letting Solutions, and sister company Property Extra respectively, recently received their Business Management Certificates at West Lothian College.
All four speak highly of the professionalism of the tutors at the College, and of the relevance of the courses to their day to day work and future plans.
Chloe and Maria studied SVQ Level 3 in Management which included modules on allocating and monitoring the progress and quality of work, health and safety, managing resources, professional development, leadership, delivery of customer service and selling products and services.
Their qualifications are equivalent to a HNC in Business Management.
The next step for Chloe and Maria is to complete the SVQ Level 4 in Business Management. This will give them a HND in Business Management which contributes to 2 years of their degree; once this is complete they will do a year’s course through work and university which will allow them to achieve their Degree in Business Management.
Letting Solutions like other members regard customer service as key, and looked to the courses to contribute to this and to the development of staff. Commenting on Chloe one client recently said:
'Congratulations on your promotion! It is very well deserved and I wish you great success in your new role. It is good to know that Letting Solutions develops it’s good people as well as looking after its customers so well!'