Privacy Policy

Last updated: June 2025

At West Lothian Chamber of Commerce, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data — and your rights under the UK GDPR.

Who we are

We are the West Lothian Chamber of Commerce, a membership organisation supporting businesses across the region. Our contact details are:

Email: team@wlchamber.com

Phone: +44 (0)1506 414 808

Website: www.wlchamber.com

Address: Alba Innovation Centre Suite 0.13, Alba Campus, Livingston, Scotland, EH54 7GA

What personal data we collect

Depending on how you interact with us, we may collect:

Your name and job title
Your organisation name and business contact details
Email address and phone number
Billing and payment information (for memberships, events, etc.)
Marketing preferences
Website usage data (via cookies — see below)

How we use your data

We use your data to:

Manage your membership or event bookings
Send you updates, newsletters and relevant information
Connect you with other members and opportunities
Improve our services and website
Respond to your queries and feedback
Fulfil legal or contractual obligations

We will never sell your data or share it with unrelated third parties for marketing purposes.

Marketing preferences

We may send you updates about Chamber news, events, and opportunities if you’ve opted in — and you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

Cookies and website tracking

Our website uses cookies to improve your browsing experience and collect anonymised usage data via tools like Google Analytics. You can manage or disable cookies through your browser settings.

How we store and protect your data

We store your information securely and only for as long as necessary to fulfil the purposes outlined above. Where third-party systems (like event booking tools or email platforms) are used, we ensure they are GDPR-compliant.

Your rights under GDPR

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Ask us to delete your data (in some circumstances)
Restrict or object to how we process your data
Withdraw consent at any time

To exercise these rights, email us at team@wlchamber.com

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

If you have any questions or concerns about how we handle your data, we’re happy to chat.